Privacy Statement

Modified: July 23, 2020

​We Put Your Privacy First

​Home Except Inc. approaches our relationship with total commitment to protecting your privacy rights. This privacy policy (the “Policy”) describes how we collect, protect, use and share information gathered about your use of our services (the “Services”), including sensors, mobile and web applications. We hope this disclosure increases your confidence in how Home Except Inc. is committed to putting your privacy first.

Please note that by using Home Except Inc. Services you are consenting to the practices described in this Policy. Your use of the Services represents your implied consent for the collection, use, and disclosure of any information that you provide to us, or that we gather from you, through your use of the Services or otherwise, in accordance with the terms of this Policy.

​What Personal Information does Home Except Inc. collect and how is it used?

The only personal information collected by Home Except Inc. is the mobile phone number of the person paying for the Services (“Subscriber”) and authorized by the Subscriber (“Guests”). For people using a space (“Occupant”) we collect anonymous sensor data on motion patterns, humidity and air quality. Sensor data is processed to provide anonymous insights and notifications about the usage of a home, office, public or storage space.

​Home Except Inc. does not collect information about names, addresses, locations, or anything identifying an individual. This information is only known to the Subscriber and their authorized Guests. It is the Subscriber's responsibly to obtain the Occupant's permission to have the Services in their space.

​Why does Home Except Inc. collect, use and disclose Personal Information?

Home Except Inc. collects, uses and discloses personal information for the following purposes:

  • to securely authenticate identity using two factor authentication with a mobile device.
  • to collect sensor data to notify subscribers and guests
  • to connect to third party services authorized by the Subscriber (ie. Family Doctor, Emergency Services or other reasonable authorized integration).

​How do we protect your personal information? Our commitment to data security

In order to prevent unauthorized access to your personal information, and to ensure your personal information is used and disclosed only pursuant to this Policy, Home Except Inc. uses best in class technology from Microsoft Azure and end to end encryption.

​Limits on Collection

​Home Except Inc. will not collect information indiscriminately and will limit collection of information to that which is reasonable and necessary for the above purposes. We will also collect information as is otherwise authorized by law.

Limits on Using, Disclosing and Retaining Personal Information

Home Except Inc. will only use and disclose your personal information for the purposes set out above and as authorized by law. When your personal information is to be used for a purpose not previously identified, the new purpose will be disclosed to you prior to such use, and your consent will be sought unless the use is authorized or required by law.

We will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes.We will take due care when destroying personal information so as to prevent unauthorized access to the information.

We may work with other companies to provide services on our behalf, payment processing services and product delivery services. Those service providers will be permitted to obtain only the personal information they need to deliver the service in question, and they will be required to maintain the confidentiality of that information.

Commercial Entities

​This policy applies to personal information about individuals and does not apply to the information collected, used or disclosed with respect to corporate or commercial entities. Also, this policy does not impose any limits on our collection, use or disclosure of information exempted under applicable privacy legislation, including business contact information and certain publicly available information.

Policy Updates

​Home Except Inc. may review this Policy to ensure that it is relevant and remains current with changing laws, regulations and technologies, and reserves the right to change this Policy at any time. Our updated Policy will be posted on the Site, and will be current as of the “Last modified date” set out above. However, while the Policy may change, Home Except Inc. will treat your personal information in a manner consistent with the Policy under which it was collected, unless Home Except Inc. has your consent to treat it differently.

Who do I contact with questions or concerns with this privacy policy?

​For all inquiries as to your personal information, including requests to access or correct personal information, please send a written request to .